Employee Resources

Employee Resources

Doraville Self-Service Account Portal

Doraville IT Department Help Desk System

PLEASE NOTE: Employees who need IT assistance are REQUIRED to submit a trouble ticket using the IT Department’s Help Desk Website: http://doraville.freshdesk.com. The IT Department will not be allowed to complete any work without a Help Desk ticket in the system.

To contact the IT Department via phone, call 470-294-2486 


To make a service request from the Public Works Department employees must use the online work order system.  Employees who need a Maintenance Work Order can fill one out at Facility Dude Website at https://login.facilitydude.com/
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